Effective Date: 27/07/2023
1. Collection of Personal Information:
We may collect personal information from you when you interact with our website,
make a purchase, subscribe to our newsletters, or contact us for support. The types of personal information we collect may include:
– Name, contact information (address, email, phone number), and payment details.
– Information related to your orders, including order history, delivery preferences, and feedback.
– Information you provide when contacting us, such as inquiries, requests, or complaints.
– Demographic information, such as age, gender, or preferences, if provided voluntarily.
– Any other information you choose to provide to us.
2. Use of Personal Information:
We collect and use your personal information for the following purposes:
– Processing and delivering your orders, including order confirmation, payment processing, and delivery tracking.
– Communicating with you regarding your orders, updates, and customer service inquiries.
– Providing you with newsletters, promotional offers, or marketing communications (with your consent).
– Improving our website, products, and services based on your feedback and preferences.
– Complying with legal obligations, resolving disputes, or enforcing our policies.
– Protecting our rights, property, or safety, and preventing fraudulent activities.
3. Disclosure of Personal Information:
We may disclose your personal information to third-party service providers who assist us in operating our website and providing our services. These service providers are obligated to protect your information and use it solely for the purposes we specify. We may also disclose your information when required by law, to enforce our policies, or to protect our rights, property, or safety.
4. Cookies and Tracking Technologies:
5. Security of Personal Information:
We take reasonable measures to protect your personal information from unauthorised access, use, or disclosure. We maintain appropriate administrative, technical, and physical safeguards to secure the information we collect. However, please note that no method of transmission or storage over the internet is entirely secure, and we cannot guarantee absolute security of your information.
6. Accessing and Updating Personal Information:
You have the right to access, correct, or update the personal information we hold about you. If you would like to review or make changes to your information, please contact us using the details provided in Section 8 below. We will respond to your request within a reasonable timeframe.
7. Retention of Personal Information:
8. Contact Us:
We will address your inquiry promptly and work to resolve any privacy-related issues.
Last Updated: 27/07/2023
Monday to Saturday ONLY
Please order before 12pm for same day delivery.
If after 12pm, please call us to check if we can deliver on same day .